Inside Track Digest
Our quarterly strategy digest that is packed with strategic advice and practical tips. Each issue is guest edited by members of our consulting team so you can hear what they have to say.
- October 2011
Leadership of change
When clients talk to us about leadership capability, we always ask: "What is leadership for, in this business? What is the ambition they must collectively lead?". This issue also includes: seeing the whole picture; conversations as a leadership intervention; and the risks of working with leaders.
Read this issue "Leadership of change"
- July 2011
The real value of customer service
We’ve all heard and experienced a lot of claptrap about customer service, but who's really putting the customer first? This issue also includes: The Arab Spring; keeping strategy simple; and how to deal with an awful boss.
Read this issue "The real value of customer service"
- May 2011
Getting comfortable with change
It's no surprise that organisations which can change are the most successful. So why are we so scared of change ourselves? This issue also includes: what's your point?; 4 steps from blame to learning; and don't be a 'de-mentor'.
Read this issue "Getting comfortable with change"
- April 2011
The resilient organisation wins
This month Martin Seligman evidences his ground breaking work with the US military and optimism. Find out how his work can be applied to your organisation. This issue also includes: top of your business reading list; the ABCD tool for leaders; and the basic truths of behaviour change.
Read this issue "The resilient organisation wins"
- March 2011
We've weathered the storm...now what?
In this harsh new reality, many leaders are asking themselves - how can we motivate our people now? This issue also includes: focus on your 'personal brand'; taking care of yourself; and inundated with emails?.
Read this issue "We've weathered the storm...now what?"
- February 2011
Eating the elephant: tackling the really difficult issues
As business interests increasingly rubs up against social, ethical and environmental pressures, tackling the really big issues gets even harder. This issue also includes: creating value over profits; how to get the green light on your strategy; and top down culture change.
Read this issue "Eating the elephant: tackling the really difficult issues"
- December 2010
Managing the unexpected
High Reliability Organisations focus on 2 critical factors to routinely manage the unexpected, so we take a closer look at both. This issue also includes: surviving the silly season; 6 steps to get the most out of coaching; and making development more engaging.
Read this issue "Managing the unexpected"
- November 2010
Making the impossible possible
Exactly how do you go about tackling the toughest challenges of your career? This issue also includes: the private sector winners of the spending review; two essential steps to communicating change; and keeping your people engaged.
Read this issue "Making the impossible possible"
- October 2010
Getting back to basics
There's no room for flabby businesses today, even those that weathered the storm are cutting back on essentials. This issue also includes: the bitter pill of spending cuts; how to successfully move up in the world; and ensuring your legacy.
Read this issue "Getting back to basics"
- August 2010
The real value of your people
If people are an organisation's greatest asset, are you doing enough to let them know? This issue also includes: how to demand less and get more; managing strategic change; and the deal with psychologica contracts.
Read this issue "The real value of your people"
- July 2010
How 'glocal' is your organisation?
Despite the clunky jargon, 'glocal', or thinking global and acting local, is fast becoming the hallmark of successful organisations. This issue includes also includes: understanding underperformance; taking the time to refocus; and how to centralise and standardise
Read this issue "How 'glocal' is your organisation?"
- June 2010
A real need for global communication
Collaboration is easy to understand, but hard to do - and yet it's never been so urgent to work together on a global scale. The issue also includes: making tough decisions fast; the six Cs of communication; and building a leadership framework.
Read this issue "A real need for global communication"
- May 2010
Getting ready for a shift in attitudes
We ask, what exactly does it take to achieve a shift in attitudes towards equal pay? This issue also includes: the rise of the social enterprise; five minutes to better brainstorming; and speaking up without getting shot down.
Read this issue "Getting ready for a shift in attitudes"
- April 2010
'Being in the moment' for leaders
Being in the moment is a popular theme at the moment - but how does this apply to leadership? This issue also includes: feeling the strain of change fatigue?; the risk of coaching; and communicating with impact.
Read this issue "'Being in the moment' for leaders"
- March 2010
Getting to the basics on culture change
We've all reached for a change intervention at some stage - but what does it really mean? This issues also includes: a radical approach to public spending; refuse to waste time; and getting face to face with your people.
Read this issue "Getting to the basics on culture change"
- February 2010
The importance of fair compensation
As the economy starts to recover, it's important leaders pay close attention to how people are compensated. This issue also includes: drive vs. bullying at work; the shift to long-term planning; and learning to listen.
Read this issue "The importance of fair compensation"
- January 2010
Talent for the future
Talent development is inextricably linked to the business climate, so what does the future hold for talent development? This issue also includes: mindful leaders; choosing your trusted advisor; and helping a senior leader deliver.
Read this issue "Talent for the future"
